Subscription terms

Purpose

These terms govern accounts created on acturadar.com and the paid Pro and Team subscriptions sold by OpenIncome ai, Inc. (see the legal notice). Reading the site remains open and free, without an account.

Account

The account is personal. You agree to give a valid e-mail address, keep your password confidential and not share your access beyond the invited members of a Team plan. We may suspend an account in case of abuse (massive automated extraction, circumventing limits, harming the site’s security).

Plans and content

The content of each plan (Free, Pro, Team) and its limits are described on the Pricing page, which is part of these terms. “Unlimited questions” means no maximum number of questions per month, within the stated rate limit per user. Each plan includes a monthly web search budget; once it is used up, the features that query the web resume on the 1^st of the following month and the assistant keeps answering from Acturadar’s data.

Answers, alerts and reports are produced partly automatically, with the help of artificial intelligence, from cited sources. They may contain errors: check the sources before any important decision.

Price and payment

Prices are in euros including all taxes. The subscription is paid in advance, monthly or yearly, by card on Stripe’s secure page. An invoice is issued for every payment and can be downloaded from “My account”. We may change our prices for the future; a current subscriber is informed by e-mail at least 30 days before their next renewal and may cancel before that date.

Duration, renewal and cancellation

The subscription has no commitment beyond the paid period and renews automatically for the same duration. You can cancel at any time, in one click, from “My account” (“Manage my subscription”): it is then not renewed and you keep access until the end of the paid period. No prorated refund is due for a period already started, except when exercising the right of withdrawal below.

You can change plan or billing period at any time; the price difference is prorated over the remaining time.

If a payment fails, Stripe retries it for a few days, during which access is kept. Without payment after these attempts, the subscription ends and the account returns to the Free plan.

Right of withdrawal

If you are a consumer, you have 14 days from subscribing to withdraw, without giving a reason, by writing to us by post (c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, États-Unis) (you may use the template below). By subscribing, you expressly ask for the service to start immediately: if you withdraw, we refund the amount paid, minus the share for the period elapsed until your request, within 14 days, by the payment method used.

“I hereby give notice that I withdraw from the [Pro / Team] subscription contract taken out on [date], with the account [e-mail address]. Name: [name]. Date: [date].”

Subscriptions taken out by professionals for their business do not benefit from this right.

Team plan

The Team plan owner can invite up to two people, who use the service with their own account. Monthly quotas (reports, web search budget) are shared between members; the question rate limit applies to each user. The owner can remove a member at any time; the end of the subscription ends the members’ access.

Availability and liability

We do our best to keep the service available at all times, without being able to guarantee it (maintenance, provider outage). In case of an interruption of more than 72 consecutive hours not attributable to you, you may ask for a prorated credit. Our liability is limited to direct damages and to the amount paid over the last 12 months, except for gross negligence or contrary legal provisions.

Personal data

See the privacy policy. You can delete your account at any time from “My account”, once the subscription is cancelled.

Disputes

These conditions are governed by French law if you reside in France, without prejudice to the protective provisions of your country of residence. In case of difficulty, contact us first by post (c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, États-Unis) : we always look for an amicable solution. If you are a consumer, you may also turn, free of charge, to a consumer mediator or to the European online dispute resolution platform.